29 July, 2011 | 12:01PM BST
Hello,
New features will shortly be available in My eBay that can help you manage your purchase history, payment and postage activity and watched items more easily.
See up to 3 years worth of purchases. Whether you need to keep an eye on local and international purchases, identify sellers you want to buy from again, or retrieve information for tax purposes, you?ll be able to see?all your purchases on eBay going back 3 years. To view, click ?Purchase History? on the left in My eBay and select the purchase history period.? If you like to use your purchase history page as a working area (for example, removing items after you?ve received them and left feedback), you?ll be able to hide items.
Removal of Selling modules from the ?My eBay Summary? page.? By default, this page is set up with a buyer view by default. This will help to facilitate the buying process, resulting in more sales, which is good for both buyers and sellers. If you like to see the items you?re selling or have sold, on the ?Summary? page, you can add these modules by clicking the ?Page Options? link at the top of the ?Summary? page. If you prefer not to see a large number of items on the ?Summary?page, you may want to change your landing page to ?All selling? view. (Please note that Selling Manager subscribers will automatically go to a selling-only summary page called Selling Manager Summary.) The landing page is the first page you go to when you click the ?My eBay?. It?s easy to change this setting: Click the ?change? link at the top of your My eBay Summary page. It?s next to the text that says ?My eBay landing page is set to??
Sort lists by most-recently added. If you like creating lists in My eBay (such as a ?Watched Items? list or a ?Shoes? list), you?ll b able to sort them by most-recently added item within ?Watch List & Other Lists? in My eBay. It?s the easy way to view and compare your latest finds.
My eBay will continue to change throughout the summer. Buyers will soon see bigger pictures on the My eBay buying pages and will notice improvements to lists, including better access to the watch list and other lists that you can create.
Regards,
The eBay.ie team
25 July, 2011 | 11:50AM BST
Hello,
Over 10 million people are currently at risk in East Africa due to conflict and, in some areas, the worst drought in 60 years.?
Leading UK aid agencies have launched a major appeal through the Disasters Emergency Committee (DEC) for donations to help those affected.
The DEC East Africa Crisis Appeal will support work in the affected areas of Kenya, Ethiopia, Somalia and South Sudan.? Your donation will help to provide life saving aid such as food, water, care for malnourished children and medical treatment.
Since the appeal began, many thousands of eBay users have pledged donations through eBay for Charity, and have already raised over ?80,000.
To help, simply:
?1.????Make the DEC appeal a favourite charity, and add a donation when you pay for an item through eBay Checkout using PayPal.
?2.????Buy and sell items to benefit the DEC appeal using eBay for Charity.
?3.??? Donate to the DEC appeal?using your credit or debit card, or via PayPal using the ?Donate now? tab on the?DEC?s eBay for Charity page.
Please note that 100% of your donations will go to the DEC appeal, as eBay is covering all of MissionFish's collection and processing costs for this appeal.
Regards,
The eBay Team
22 July, 2011 | 11:43AM BST
Hello,
As announced early July 2011, new and revised listings in Clothing, Shoes & Accessories must include item specifics on brand and size. This is effective from yesterday. The exact item specifics may vary by category and listings without these specifics will be blocked.
Today, more and more buyers search using key details such as size, brand, condition and type. Using item specifics will help you to increase the visibility of your listings in search results, and potentially increase your sales.
Learn more about new item specifics in Clothes, shoes and accessories
Learn more about the sub-categories have been structured in Clothes, shoes and accessories
Regards,
The eBay Team
22 July, 2011 | 11:43AM BST
Hello,
As announced early July 2011, new and revised listings in Clothing, Shoes & Accessories must include item specifics on brand and size. This is effective from yesterday. The exact item specifics may vary by category and listings without these specifics will be blocked.
Today, more and more buyers search using key details such as size, brand, condition and type. Using item specifics will help you to increase the visibility of your listings in search results, and potentially increase your sales.
Learn more about new item specifics in Clothes, shoes and accessories
Learn more about the sub-categories have been structured in Clothes, shoes and accessories
Regards,
The eBay Team
21 July, 2011 | 09:36AM BST
Hello,
Over the next 2 weeks, we will introduce changes to the My eBay Summary page and to the Purchase History page based on member feedback.
If you like to use your ?Purchase history? page as a working area (for example, removing items after you?ve received them and left feedback), you?ll now be able to hide items. You?ll still be able to see all purchases made since 2009 in the Archive view .
By default, the ?My eBay Summary? page will be set up with a buyer view. This will help to ?facilitate the buying process, resulting in more sales, which good for both buyers and sellers.
If you like to see the items you?re selling, or have sold on the ?Summary? page, you can add these modules by clicking the ?Page options? link at the top of the ?Summary? page. If you prefer not to see a large number of items on the ?Summary?page, you may want to change your landing page to ?All selling? view. (Please note that Selling Manager subscribers will automatically go to a selling-only summary page called Selling Manager Summary.) The landing page is the first page you go to when you click the a ?My eBay? link. It?s easy to change this setting. Click the ?change? link at the top of your My eBay Summary page. It?s next to the text that says ?My eBay landing page is set to???
My eBay will continue to change throughout the summer. Buyers will soon see bigger pictures on the My eBay buying pages and will notice improvements to lists, including better access to the watch list and other lists that you can create.
Regards,
The eBay Team
13 July, 2011 | 10:38AM BST
Rewarding top quality service and making it easier for buyers to find your listings
eBay has evolved into a marketplace where buyers can find a wide selection of Buy It Now items alongside the familiar auction-style listings. Business sellers continue to play an important role in this evolution by supplying the variety and customer service that entices buyers. In the Second seller news of 2011, read about how we?re supporting business sellers.
We listened when eBay Top-rated sellers told us that a temporary loss of status due to unforeseen issues makes it difficult for them to plan their business. While continuing to focus on high levels of service quality, we're responding by introducing more stability to the programme.
Read more about these updates and more that come into effect from August
Increase sales
Electronics: List using eBay catalogues in more categories
From 23 August 2011, we?re increasing the number of Electronics categories in which you should list your items with matching products from an eBay catalogue.
Category and item specifics changes: update your listings to help increase sales
In the week beginning 22 August 2011, we?re introducing changes to help make it easier and quicker for buyer?s to find your items, helping to increase sales.
Giving you space to write better item titles
In September, the number of characters available for your item title will increase from 55 to 80 characters.
Rewarding top quality service
Increased stability for eBay Top-rated sellers
eBay Top-rated sellers will get a grace period to bring their performance back up to standard without losing their status and benefits if they fall to Above Standard.
Policy and other changes
Streamlining after-sales emails
From late August, we?re making it easier to manage emails sent to buyers after a transaction, keeping them better informed and helping you to save time.
Add tracking information to reduce buyer questions
From late August 2011, we?re making changes relating to postage options to help reduce unnecessary buyer questions.
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Read the Seller News for August 2011. A summary of important changes and key dates can be found in our seller checklist.
Regards,
The eBay Team
13 July, 2011 | 09:45AM BST
Rewarding top quality service and making it easier for buyers to find your listings
eBay has evolved into a marketplace where buyers can find a wide selection of Buy It Now items alongside the familiar auction-style listings. Business sellers continue to play an important role in this evolution by supplying the variety and customer service that entices buyers. In the Second seller news of 2011, read about how we?re supporting business sellers.
We listened when eBay Top-rated sellers told us that a temporary loss of status due to unforeseen issues makes it difficult for them to plan their business. While continuing to focus on high levels of service quality, we're responding by introducing more stability to the programme.
Read more about these updates and more that come into effect from late August.
Increase sales
Vehicle Parts & Accessories ? one listing for all compatible vehicles
From late September 2011, you?ll be able to show all the cars that are compatible with your item in one listing.
Electronics: List using eBay catalogues in more categories
From 23 August 2011, we?re increasing the number of Electronics categories in which you should list your items with matching products from an eBay catalogue.
Category and item specifics changes: update your listings to help increase sales
In the week beginning 22 August 2011, we?re introducing changes to help make it easier and quicker for buyers to find your items, helping to increase sales.
Giving you space to write better item titles
In September, the number of characters available for your item title will increase from 55 to 80 characters.
?
Rewarding top quality service
Increased stability for eBay Top-rated sellers
eBay Top-rated sellers will get a grace period to bring their performance back up to standard without losing their status and benefits if they fall to Above Standard.
eBay Buyer Protection cases: incentive for early resolution
From 31 August 2011, if a buyer opens an eBay Buyer Protection case without first contacting you and you resolve it to the buyer?s satisfaction within 3 working days, the case may be excluded from seller performance evaluation.
?
Policy and other changes
Specify postage costs to US, Canada and Australia
From late August 2011 if you specify the postage costs to the US, Canada and Australia, you may appear in the standard search results of those countries? eBay sites.
Testing of new cross-selling feature
Later this year, we?re testing a new promotional feature on eBay that allows you to cross-sell related items.
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Read the Seller News for August 2011. A summary of important changes and key dates can be found in our seller checklist. For questions and comments, join the discussion on the special discussion board we've set up.
Regards,
The eBay Team
04 July, 2011 | 04:37PM BST
From 20 July 2011, new and revised listings in Clothing, Shoes & Accessories must include item specifics on brand, style and size. The exact item specifics may vary by category and listings without these specifics will be blocked.
Today, more and more buyers search using key details such as style, size, brand, condition and type. Using item specifics will help you to increase the visibility of your listings in search results, and potentially increase your sales.
Learn more about new item specifics in Clothes, shoes and accessories
Learn more about the sub-categories have been structured in Clothes, shoes and accessories
Regards,
The eBay Team
